If you love meeting new people and want a super-charged career, connect with us! Perks of the job include a “Super Sexy” Office with an amazing view, speciality coffee and No Monday Blues!

The Great Room seeks an energetic Centre Manager (CM) who is the leader of the Office and will be looked upon to create a community amongst our members and to manage and guide the Member Relations team.

You will report directly to the Country General Manager and will be managing the Office as per company standards and expectations. The CM plays a critical role in maintaining full occupancy of the Office and ensures member’s satisfaction for the Office under your care. You will ensure that the Office is efficiently managed and operated, while driving growth and promoting the brand.

This position requires a high level of intellectual rigour and integrity of the highest, and a passion for structure and details. A proven track record in managing operations and leading a team is key. The CM enjoys being part of a fast-moving and dynamic team.

What will you do

Build our Brand, Presence, and Growth
• Open the office with high occupancy, and ensure the offices are fully occupied thereafter
• Managing Office performance – occupancy, revenue, profit, budget, member’s satisfaction & growth etc.
• Work closely with Marketing to convert leads to business for the Office
• Work with Country GM to manage the Office’s P&L performance. Analyse financial performance and produce relevant reports, to present to relevant stakeholders.
• Implement attentive cost control when necessary

Enforce Operational Rigour
• Implement and monitor systems to ensure smooth daily operations for the Office. Work
with the corporate Operations team to ensure this.
• Become the brain trust and driver of all things related to your Office including (1) Sales, (2) Operations, (3) Strategy, and (4) Analytics.
• To manage and oversee all aspects of the Office’s operations, including member relations, finance, sales, marketing and events

Direct with Charisma
• Hire, manage and motivate the team on the ground. Serve as both a coach and a team player to the member relations teams; assist to create and implement robust policy and procedures.
• Be a force of nature that pushes boundaries, possibilities, quality and deadlines by always being warm but demanding in a professional manner. Maintain a calm disposition, even (and especially) during stressful situations. Be optimistic and help other stakeholders and team members do so as well.

Be the Pillar
• Work with corporate’s Operations team to design and implement process and procedures to optimize member experience and increase operation efficiency
• Support the GM and other team members in sales activities, tours and developing strategies to increase occupancy, enhance members engagement and team members satisfaction
• Be the local expert responsible for The Great Room’s compliance with local regulation and practices

Lead the Team
• Maintain The Great Room brand standard in the local market
• Ensure utmost security and safety for our members and team
• Represent The Great Room when the right occasion turns up. Be able to effectively communicate the rationale behind our business decisions through strong oral and written communication skills to internal and external parties.

Who you are

• Able to work under pressure in a fast-paced environment
• Someone who is ready to get their hands dirty and understands that devil is in the details
• Have prior experience in a sales or business development related role (preferably in co-working)
• Gets excited about working with numerous people across cultures day to day
• Impeccable and concise communication and presentation skills, verbal and written
• Demonstrate integrity, responsibility, and good work ethics
• Proficient in basic computer skills including Microsoft Word, Excel, and PowerPoint
• Strong organisational skills, including the ability to prioritise, multi-task, delegate and work effectively with minimal supervision.
• Demonstrated ability to consistently meet deadlines
• Strong time management skills and experience managing multiple projects simultaneously
• Self-directed with a high level of initiative and a ‘can do’ attitude
• Finds it easy to bridge corporate and start-up culture

What’s in it for you?

• Competitive remuneration
• Career progression
• 5 day work week
• Annual Leave
• Birthday Leave
• Monthly mobile allowance
• Flexible benefits for medical and other approved wellness, healthcare activities etc.
• Beautiful office workplace setting that fosters collaboration and interactions with others from a diverse background of cultures
• Opportunity to work with various teams across regional locations

Does this sound like you

Connect with us at [email protected], with your recent CV.

It’s all work, it’s all play

The Great Room is coworking inspired by hospitality, with a community of like-minded high-value entrepreneurs, leading corporates, and ‘grown-up’ start-ups with regional presence in Singapore, Bangkok and Hong Kong. We were born to change the way people work, meet and socialise.

* Note to our talent acquisition partners: Unfortunately, The Great Room cannot accept candidate submissions from partners who do not have an existing agreement with. We will not be responsible for introduction or placement fees for hiring of candidates whose profiles were submitted to The Great Room team members or offices without The Great Room’s prior knowledge or permission.